These top five operational security trends will help deal with emerging security threats, extreme weather conditions and endless operational challenges in 2016.
Lean operations are in, more so than ever. Heightened security threats, extreme weather conditions and a tough macro-economy environment are all putting a significant burden on public sector organisations such as airports, public transport, the DoT and others.
These organisations will be tasked with performing significantly more activities in 2016.
Alas, budgets will not rise at the same rate – making lean operations more imperative than ever. In order to achieve leaner operations, many organisations are likely to adopt the following operational trends this year.
1. Power to the people
One of the most effective ways to empower personnel to make the right decisions is to provide situational awareness and situational management mobile applications to field employees.
These types of applications streamline the flow of information among field personnel and control room operators and facilitate a faster, more effective response to unfolding events, while ensuring that the handling of any situation is guided by the organisation’s best practices. In turn, this mitigates risk and potential damage.
2. Zero-latency organisations
Executives and managers need the capability to gauge performance in real time. The term ‘zero-latency organisation’ was coined to describe real-time visibility of an organisation’s operation at any given time, specifically an unfolding field situation via a dashboard. With it, management can view a situation and intervene immediately so that it can be mitigated and remediated.
3. KPI visualisation
Together with the immediate detection of SLA (service level agreement) violations, KPI visualisation complements the zero latency trend.
Management not only better understands what is happening thanks to KPI visualisation but is also empowered to better handle the situation by knowing whether current performance is within the normal range. The KPI visualisation trend ensures that management has a comprehensive view of operational performance across multiple domains and geographies.
4. Monitoring leading indicators
With the accelerated expansion of IoT (Internet of Things) organisations will accumulate far more data in 2016 than they did previously. A recent Gartner report predicts that IoT devices will encompass more than 6.4 billion connected objects in use by 2016, a 30% rise from 2015, and will reach nearly 21 billion connected devices by 2020.
AoT (Analytic of Things) will further gain momentum this year, bringing with it the ability to detect the deterioration of infrastructure and assets such as roads, railway tracks and runways, as well as building management machinery such as pumps, pipes, escalators, elevators and much more.
The ability to proactively detect sensor anomalies, which often serve as a precursor to failure, will allow organisations to reduce maintenance costs while minimising service disruptions.
5. Return on Learning (ROL)
This trendy term augments the classic ROI model, by mining an organisation’s performance data. This allows organisations to detect things such as process/SOP (Standard Operating Procedures) inefficiencies and identify teams or individuals that exhibit sub-optimal performance when compared to an organisation’s benchmarks.
This analytical approach is based on proven continuous improvement methodologies such as Six Sigma. This approach takes the guessing game out of resource and funding allocation, ensuring that resources are yielding maximum effectiveness.
Running lean and doing more with less are trends that never go out of fashion – in 2016 these business needs will be as dominant as ever. Public sector organisations such as airports, public transport and the DoT will continue to see strong public demand for better services, while at the same time the complexity of the events and possible threats that they need to be prepared for are significantly greater than what we’ve seen in previous years.
The trends outlined here will allow organisations to establish lean operations that are more cost-effective. And as a result, every dollar saved will go straight to the bottom line.
Article originally published by IFSEC Global on January 18, 2016.
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